Certified Rooms Division Executive (CRDE®)

 A rooms division executive must have effective human resource and rooms management expertise, sound judgment, and practical skills. Certified Rooms Division Executive (CRDE®), candidates sitting for the examination demonstrate knowledge and understanding of relevant principles in their field. The CRDE® designation may be used on letterhead, business cards, and other writings.

Qualifying Candidate

Executive-level or managementlevel in rooms division operations at a lodging hospitality company. Examples: Assistant general manager,director/assistant director of rooms, front desk manager, guest service manager

Prerequisites

Candidate time in position: 1 year, OR

• One current AHLEI management, department head, or executive certification takes 6 months off time requirement (limit 1)

• Degree from an accredited academic institution will take 6 months off time requirement (limit 1)

Topics covered

1.         Rooms Management

2.         Financial Management

3.         Motivation and Leadership

4.         Human Resources Management

Application

Candidates must submit an application and meet the necessary prerequisites. The CRDE® program must be completed within one year from enrollment. Candidates have the option of extending their enrollment expiration date up to one year upon paying a $100 administration fee.

Fee includes

• CRDE® two volume study guides

• First exam

• Certificate and lapel pin upon successful completion of the exam

Exam

All exams require that examinations be administered under the supervision of a proctor. Individuals must arrange the examination administration through an individual proctor.

• Exam consists of 150 multiple-choice questions that must be answered within a three-hour time period.

• Passing score: 70% or higher

• Two retakes are allowed if a candidate does not pass the exam. The fee is $150 and must be completed within the same one year time frame of enrollment.

• Exam is available online and paper-based

Recertification: Every five years

Once certified, designees are automatically enrolled in the CRDE® Recertification Program, which recognizes and rewards continuing efforts toward hospitality career growth. A new jeweled lapel pin (reflecting the number of years certified) and certificate are awarded at the time of each recertification. www.ahlei.org/recertification