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North America Education Institute
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Home  Prof Cert  Certified Hospitality Housekeeping Executive (CHHE®)

Certified Hospitality Housekeeping Executive (CHHE®)

 Housekeeping executives must have effective human resource and housekeeping operations expertise, sound judgment, and practical skills. The Certified Hospitality Housekeeping Executive (CHHE®) certification is an honor awarded to professionals whose leadership and managerial abilities are exemplary. The CHHE® designation may be used on letterhead, business cards, and other writings.


Qualifying Candidate

Executive or management level in housekeeping operations at a lodging hospitality company. Examples: Executive housekeeper, director/assistant director of housekeeping, manager/assistant housekeeping manager



Candidate time in position: 1 year, OR

One current AHLEI management, department head, or executive certification takes 6 months off time requirement (limit 1)

Degree from an accredited academic institution will take 6 months off time requirement (limit 1)


Topics covered

1. Housekeeping Operations

2. Financial Management

3. Leadership

4. Human Resources Management



Candidates must submit an application and meet the necessary prerequisites. The CHHE® program must be completed within one year from enrollment. Candidates have the option of extending their enrollment expiration date up to one year upon paying a $100 administration fee.


Fee includes

CHHE® two volume study material

First exam

Certificate and lapel pin upon successful completion of the exam



We require that individuals arrange to take their examination under the supervision of an approved proctor.

Exam consists of 150 multiple-choice questions that must be answered within a three-hour time period.

Passing score: 70% or higher.

Two retakes are allowed if a candidate does not pass the exam. The fee is $150 and must be completed within the same one year time frame of enrollment.

Exam is available online and paper-based.


Recertification: Every five years

Once certified, designees are automatically enrolled in the CHHE® Recertification Program, which recognizes and rewards continuing efforts toward hospitality career growth. A new jeweled lapel pin (reflecting the number of years certified) and certificate are awarded at the time of each recertification. www.ahlei.org/recertification