Certified Lodging Security Supervisor (CLSS®)

 Security supervisors must have effective human resources and emergency management expertise as well as sound judgment and practical skills. The Certified Lodging Security Supervisor (CLSS®) provides recognition for these skills. The CLSS® designation may be used on letterhead, business cards, and other writings.

Qualifying Candidate

A supervisor who supervises two or more individuals; has responsibilities for security issues at property-level; has job duties that are at least 20 percent supervisory in nature and include such tasks as scheduling, training, interviewing, disciplining, inspecting, and conducting performance reviews; makes decisions and judgment calls while performing daily duties; and has input on hiring and firing decisions within a department.

Prerequisites

Candidate time in position: 3 months, OR

• One current AHLEI supervisor, management, department head, or executive certification eliminates time requirement

Topics covered

1.         Lodging Security Overview

2.         The Legal System

3.         Security Implementation

4.         Operational Policies and Procedures

5.         Locks and Keys

6.         Investigating and Reporting

7.         Additional Security Considerations

8.         Supervising Human Resources

9.         Crisis Management and Emergency

10.     Procedures

Application

Candidates must submit an application and meet the necessary prerequisites. The CLSS® program must be completed within one year from enrollment. Candidates have the option of extending their enrollment expiration date up to one year upon paying a $100 administration fee.

Fee includes

• CLSS® Study Guide

• First exam

• Certificate and lapel pin upon successful completion of the exam

Exam

We require that individuals arrange to take their examination under the supervision of an approved proctor.

• Exam consists of 125 multiple-choice questions that must be answered within a two-hour time period.

• Passing score: 70% or higher.

• Two retakes are allowed if a candidate does not pass the exam. The fee is $125 and must be completed within the same six-month time frame of enrollment.

• Exam is available online and paper-based.

Recertification: None.