quickSTART (Skills, Tasks, and Results Training) for Individual Positions offers flexible training and certification for in-demand hospitality positions.

The quickSTART study guide is the preparation material for the Guestroom Attendant certification and is intended for on-the-job training. The trainer resource is the START (Skills, Tasks, and Results Training) Instructor Guide for Guestroom Attendant.

The quickSTART study guide is divided into three sections for the trainee:

• Knowledge that all hospitality employees need
• Knowledge specific to the Guestroom Attendant position
• Skills Validation List

The quickSTART Skills Validation List can be used during on-the-job training in a work or learning lab setting. Upon successful completion of each training topic the trainer observes the trainee as they demonstrate the tasks to meet property standards.

Includes:
• Study Guide
• Certification exam scan sheet

Successful candidates who complete the quickSTART program and pass the 30 multiple-choice Guestroom Attendant certification exam with a score of 70% or higher will receive a certificate, lapel pin and global recognition for their accomplishment.

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